Oren Mangel
Senior Vice President / Vice President – IT Business & Operations
Lincolnshire, IL | +1-847-436-8653 | orenmangel@gmail.com
Strategic, outcome-driven Technology Executive with 28 years of IT experience, including 10 years in Vice President and Senior Leadership roles directing a multi-hundred-million-dollar business portfolio, global multi-disciplinary organizations of 700+ FTEs, and enterprise-wide digital transformations. Trusted advisor to C-suite stakeholders and active thought leader at executive conventions, with a proven track record of bridging corporate vision with high-performing global execution. Expert in scaling global 24/7 continuous operations across ~10 worldwide sites, driving cross-organizational collaboration strategies, orchestrating complex M&A integrations under super-compressed timeframes, and driving top-line revenue growth while optimizing operational margins.
Core Executive Competencies
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STRATEGY & M&A INTEGRATION
Strategic Roadmap Planning, M&A Systems Integration, Legacy Modernization, Systems Harmonization, Enterprise Architecture Alignment
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BUSINESS GROWTH & COMMERCIALS
Multi-Hundred-Million P&L Oversight, Revenue Acceleration, Commercial Negotiation, Pre-Sales Strategy & Pre-Sale Engineering
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OPERATIONS & GLOBAL DELIVERY
Global Operations (~10 Sites), 24/7 Continuous Delivery & Operations, Cost Optimization, SLA/KPI Governance, Continuous Service Improvement
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EXECUTIVE LEADERSHIP & COLLABORATION
Large-Scale Organization Leadership (700+ FTEs), Cross-Organizational Collaboration Strategy, C-Suite & Board Alignment, Talent Scaling, Change Leadership
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Professional Experience
Executive lead accountable for business development, account strategy, multi-million-dollar revenue growth, and C-suite client advisory.
- Strategic M&A Transformation Leadership: Orchestrated the end-to-end strategy, sales, pre-sale engineering, commercial negotiations, and system integration for a complex IT outsourcing and conversion program for a strategic Tier-1 Communications Service Provider (CSP) account, executing the full lifecycle within a super-compressed timeframe to flawless, high-performance completion.
- Business Development & C-Suite Thought Leadership: Actively engaged in high-level executive conventions and thought leadership forums with client C-suites, establishing trusted advisor partnerships that directly expanded account reach into new business lines and accelerated top-line growth.
- Revenue Acceleration & Profitability Optimization: Built and executed multi-year commercial strategies across a multi-hundred-million-dollar portfolio, expanding business market share, optimizing margin structures, and driving sustained revenue growth.
- Strategy Alignment & KPI Management: Architected outcome-driven customer strategies backed by stringent operational SLAs and business performance KPIs, securing customer satisfaction and continuous platform stability.
Senior executive lead overseeing global service operations, transformational execution, and continuous delivery excellence.
- Global Operations & Cost Optimization: Streamlined and restructured large-scale global operations spanning ~10 global sites operating in a 24/7 continuous delivery and operations model, delivering significant cost efficiency while enhancing overall platform stability and delivery quality.
- Large-Scale Program & Systems Execution: Directed end-to-end delivery of complex BSS/OSS transformations, cloud migrations, and critical software release cycles for Tier-1 telecommunications operators.
- Domain & Executive Governance: Led large-scale, multi-disciplinary organizations of 700+ FTEs across Architecture, Software Development, System Testing, Deployment, and Managed Operations to ensure high-performance service execution.
Pivotal executive elevation role serving as single point of contact for overall program scope, service level governance, and delivery-to-growth expansion.
- Executive Governance & Roadmap Alignment: Directed cross-functional Director leads across Architecture, Software Development, System Testing, Deployment, and Operations, ensuring engineering roadmaps directly aligned with client strategic objectives and operational SLAs.
- Delivery-to-Growth Bridge: Partnered directly with Client Business Executives to leverage daily operational performance and stability into actionable new business and expansion opportunities.
- Customer Engagement Manager (CEM) & Customer Delivery Manager (Director) [2010–2015]: Led end-to-end program life cycle scoping, design, and release deployments; directed architecture and integration strategies for major Tier-1 telecom accounts.
- Development Manager, Solution Architect & Software Lead [1998–2010]: Built and led multi-disciplinary teams of 100+ FTEs for Tier-1 accounts; authored pre-sales solution architectures and core 3G/billing product engines.
Education, Languages & Credentials
Education: M.B.A., Business Administration | B.Sc., Industrial Engineering & Management — Ben-Gurion University, Israel
Languages: English (Fluent), Hebrew (Fluent), Spanish (Partial), Romanian (Partial)
Executive Credentials: Strategic Thinking & Visioning, Global Executive Leadership, Executive Financial Strategy, Cross-Functional Collaboration Strategy, Critical Chain Project Management (CCPM)